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Shipping Policy

In Yael Mode We strive to provide our customers with a fast, reliable and safe delivery service.

This policy details our delivery times, shipping costs and procedures – to ensure a perfect shopping experience.


Delivery times


Yael Mode undertakes to handle all orders within 24 to 48 hours From the moment the purchase is confirmed.

After the order is submitted, the estimated delivery time is between 5 to 14 business days .

However, there may be delays due to factors such as:

  • Weather conditions

  • Loads during holidays or promotions

  • International customs processes


Free shipping


At Yael Mode we offer Free shipping on all orders , regardless of order size or shipping destination.

This is part of our commitment to providing a convenient, simple and enjoyable shopping experience.


Order handling and deliveries


All orders are shipped directly from our supplier, to shorten processing times and ensure fast and efficient delivery.


Order process:

  • After placing your order, you will receive Order confirmation email With all the purchase details.

  • The order will be processed and shipped within 24-48 hours .

  • After shipping, you will receive Tracking number By email, which will allow you to track your package at any time.


Order tracking


Yael Mode provides Full tracking option For all orders.

Using the tracking number you will receive by email, you can track the package directly on the shipping company's website.

This way you will know exactly where your order is and when it is expected to arrive.


Restrictions and exceptions


We make every effort to meet estimated shipping times, but sometimes circumstances beyond our control may occur, such as:

  • Customs delays

  • Severe weather conditions

  • Force majeure situations


Yael Mode is not responsible for these types of delays, but we appreciate your understanding and patience.


Questions and support


If you have any questions about your order or our shipping policies, our customer service team is here for you!


📧 Email: info@yael-telaviv.com


We strive to respond to every inquiry quickly and professionally.


Summary


Yael Mode is committed to providing an excellent online shopping experience – including fast, safe and reliable delivery service.

For any additional questions or information, you are welcome to contact us at any time.

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Free shipping

With New Zealand Post

customer service

Always available, response within 24 hours

100% money back guarantee

Easy return within 14 days

Secure payment

Secure and fast payment via credit card